New Clients

Welcome to Goose & Co!

We’re so glad you’re here — and we can’t wait to meet your pup.

At Goose & Co., grooming is calm, thoughtful, and tailored to your dog as an individual. This page walks you through what to expect before your first visit so everything feels easy, familiar, and stress-free

What to Expect at Your First Appointment

  • We take things at your dog’s pace — especially for puppies, seniors, and anxious pups.

    Your dog’s first visit may include time to sniff, explore, and get comfortable with the space and tools. Building trust always comes first.

    We believe grooming works best when dogs feel safe and supported — and that starts the moment they walk through the door.

  • When you arrive, we’ll chat briefly about:

    • Your dog’s coat condition and grooming history

    • Any sensitivities, quirks, or medical considerations

    • Your grooming preferences and lifestyle

    • Past grooming experiences (good or not-so-good)

    • Haircut goals or inspiration photos (if applicable)

    We love details — the more we know, the better we can care for your pup.

  • Once we meet your dog, we’ll confirm final pricing based on:

    • Size and coat type

    • Coat condition and grooming history

    • Temperament and comfort level

    • Services selected

    No surprises — ever. If anything needs adjusting, we’ll talk it through with you first.

Paperwork & Policies

For first-time clients, a brief digital intake form and policy agreement will be sent after booking.

These forms help us understand your pup’s needs, confirm vaccinations status, and ensure a smooth, stress-free visit.

Please complete all forms prior to your appointment.

Before You Arrive

Please Arrive On Time

  • Arriving on time helps keep the day calm and unrushed for everyone.

  • If you’re running behind, just let us know — communication goes a long way.

Potty Before You Party

  • A quick potty break before drop-off helps your pup start their groom relaxed and comfortable.

How Long Will It Take?

  • Grooming time varies, but most appointments fall within these ranges:

    • Bath & Blowout: 1–2 hours

    • Full Groom: 2–3.5 hours

    • Puppy Essentials: 45–75 minutes

  • We’ll text you as soon as your pup is ready.

Pick-Up Window

  • Once your dog’s groom is complete, we kindly ask that they be picked up within 15 minutes of notification.

  • Extended waiting can increase anxiety for dogs, and Goose & Co. is a grooming studio — not a daycare.

  • Late pickup fees may apply and are outlined in our FAQ and client forms.

  • If you anticipate being late, please let us know as soon as possible. When communicated ahead of time, we’re always happy to work with you when we can.

What We Provide

  • Premium shampoos and conditioners

  • Warm towel wraps

  • Calm, low-stress handling

  • Modern grooming equipment

  • A quiet, spa-inspired environment

  • Heart-melting photos when your pup cooperates

What You Provide

  • Proof of current rabies vaccination

  • Notes about sensitivities, quirks, or special needs

  • Haircut inspiration photos (if applicable)

  • Treat preferences (optional, but always welcome)

For Puppy Parents

  • Your puppy’s first few grooms may not be “perfect” — and that’s completely okay.

  • Puppy grooming is about positive exposure, patience, and learning that grooming can be a safe, calm experience. We focus on building trust first and worry about perfection later.

We’re Here for You & Your Pup

If you have questions before your appointment — big or small — reach out anytime.

We’re dog people. We get it.

Book Your First Appointment

A Better Grooming Experience, Because Dogs Deserve Better

BOOK YOUR PUP'S VISIT